β UrbanFlare FAQ β Your Questions Answered
We know shopping online can raise questions, and weβre here to make your experience simple and worry-free! ποΈβ¨
1οΈβ£ How long does delivery take? π
All orders are shipped nationwide in South Africa and usually arrive within 3β5 working days.
2οΈβ£ Do you offer free delivery? π
Yes! Free nationwide shipping is included with every order β no hidden costs. π¦
3οΈβ£ What if Iβm not satisfied with my purchase? π
We offer a 30-Day Money Back Guarantee! If youβre not completely happy, contact us for a full refund. π°β
4οΈβ£ How can I return an item? π¦
Contact our team via:
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Phone: 082 700 8266 π
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Email: urbanflare30@gmail.com βοΈ
Weβll guide you step-by-step to make the return process quick and easy.
5οΈβ£ Is my personal information safe? π
Absolutely! We use secure payment methods and never share your details with third parties. Shop with confidence. π
6οΈβ£ How can I contact customer support? π
Our friendly support team is ready to help with any questions or concerns:
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Phone: 082 700 8266 π
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Email: urbanflare30@gmail.com βοΈ
7οΈβ£ Can I track my order? π
Yes! Once your order is shipped, you will receive a tracking number to monitor your delivery every step of the way.
Shopping with UrbanFlare means fast delivery, secure checkout, and peace of mind β because your satisfaction is our top priority! π